Earth Sculptures – Pottery & Chalet Retreats
Who We Are
Earth Sculptures – Pottery & Chalet Retreats operates the website:
https://earthsculptures.com.au
Our website provides pottery workshops, chalet accommodation bookings, and retreat experiences through a secure and easy-to-use booking platform.
Information We Collect
Comments
When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you are using it. The Gravatar service privacy policy is available at https://automattic.com/privacy/. After your comment is approved, your profile picture may be visible to the public alongside your comment.
Bookings and Enquiries
When you submit a booking or enquiry through our website, we may collect personal details such as your name, email address, phone number, booking details, and any other information you choose to provide.
This information is used to manage workshop bookings, chalet accommodation bookings, retreat enquiries, confirmations, notifications, and customer support.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website may be able to download and extract location data from images on the site.
Cookies
Comments Cookies
If you leave a comment on our site, you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when leaving another comment. These cookies will last for one year.
Login Cookies
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will remain active for two weeks. If you log out of your account, the login cookies will be removed.
Editing Cookies
If you edit or publish content on the site, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the content you just edited. It expires after one day.
Embedded Content from Other Websites
Articles or pages on this site may include embedded content such as videos, images, maps, or articles. Embedded content from other websites behaves in the same way as if you had visited the other website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, especially if you have an account and are logged in to that website.
How We Use Your Data
We use your information to:
- Process and manage bookings and enquiries
- Send booking confirmations and updates
- Provide customer support
- Improve our website and services
- Send newsletters or updates if you have subscribed
Who We Share Your Data With
We may share your data with trusted third-party services that support the operation of our website and bookings, including payment providers, email or SMS notification services, and spam detection tools.
If you request a password reset, your IP address will be included in the reset email.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata may be retained indefinitely. This helps us recognise and approve follow-up comments automatically instead of holding them in a moderation queue.
If users register on our website (if applicable), we also store the personal information they provide in their user profile. All users can view, edit, or delete their personal information at any time, except for their username. Website administrators can also see and edit that information.
Booking and enquiry information may be retained for administrative, reporting, legal, and customer service purposes.
What Rights You Have Over Your Data
If you have an account on this site, have made a booking, submitted an enquiry, or have left comments, you may request an exported file of the personal data we hold about you, including any data you have provided to us.
You may also request that we erase any personal data we hold about you. This does not include any data we are required to keep for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments and form submissions may be checked through automated spam detection services.
Data Security
We take reasonable steps to protect your personal information through secure website systems, booking tools, and payment integrations. While no online platform can guarantee absolute security, we work to keep your information protected and handled responsibly.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us through our website: